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Faq

We understand you may have a few questions before visiting us so we hope these FAQs will help.

Most Frequent Question - Customer

When do you re-open after lockdown?

We are taking bookings now! Feel free to get in touch with us for updates.

How to book our treatments ?

Simply head to the treatment page - select the treatment you would like and follow the purchase steps. You can also book over the phone.

Can I arrange private events / hen packages or bespoke days?

Yes! We love hosting these kind of events, simply contact us via email or phone to discuss further.

Do I need to bring my own towels?

We provide organic shower gels, towels, dressing owns and flip flops, so no need to worry about bringing your own!

Can I pick who does my treatment?

If you have a preference please specify when booking.

Do you supply refreshments?

With certain treatments we do (stated in the description) however you can always visit The Yurt after your treatment for organic refreshments.

Can I visit with a friend!

Absolutely - we can create a package for you both to enjoy together!

What else is there at the spa?

We are just about to launch our new sauna room, we also have a floatation centre, outdoor hot tub, swimming pool and steam room.

What products do you use?

We use a range of luxury Elemis products.

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